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The purpose and intended use of both the data itself and its processing is to provide the requested service. You have checked the consent box for:

[ X ]   I authorize the processing of data from special categories of data such as those related to health, referring to the degree of disability, indicated in the web form (You accept the processing of your data for this purpose)



Identity: THE ALHAMBRA AND GENERALIFE TRUST- CIF: Q1818001H, Postal Address: C/ Real de la Alhambra, s/n – 18009 – GRANADA – GRANADA. Email:

Contact details of the data protection delegate


Extended description of the purpose/s of the treatment:

We will process your data for administrative management: ticket issuance and access control to the venues. Accounting and tax management. Statistical Management.


Deadlines or criteria for data conservation:

The personal data provided will be kept as long as the relationship with the entity is maintained and its deletion is not requested by the interested party, they will be kept in accordance with the legal deadlines established in fiscal and accounting matters of 5 (five) years, taking as reference the last communication.


Automated decisions, profiles and applied logic:

The entity will NOT make automated decisions, profiles or logic applied to your data.


Legitimation by execution of a contract and by consent of the interested party:

Because the treatment is necessary for the execution of a contract, in which you are a party, it is stated that the type of contract in question, is the ticket sales contract.

As the communication of personal data is a legal or contractual requirement and a necessary requirement to sign the aforementioned contract, the interested party is informed that he is obliged to provide the personal data, and likewise that the consequences of not doing so may lead to the non-provision of the solicited service.

At the beginning of this document you can see the purposes that you have accepted by checking the corresponding box. Keep in mind that some purposes may be necessary to be able to provide the requested service, in the case of NOT accepting them, the associated service cannot be provided.


During the period of duration of the treatment, the ALHAMBRA AND GENERALIFE TRUST will not make any assignment, except legal obligation, nor any international transfer. Data communications will be made between the following data processors with whom the corresponding data processing contracts exist:



The interested party can exercise the following rights:

* Right to request access to your personal data.

* Right to request its rectification or deletion.

* Right to request the limitation of your treatment.

* Right to oppose the treatment.

* Right to data portability.

* Right to withdraw the consent given.

Anyone has the right to obtain confirmation as to whether or not the Entity is processing personal data that concerns them. Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. In certain circumstances and for reasons related to their particular situation, the interested parties may oppose the processing of their data. In this case, the entity will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

If you grant your consent for any specific purpose, you have the right to withdraw the consent granted at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.

To do this, you can use the forms provided by the entity, or write to the ALHAMBRA AND GENERALIFE TRUST with NIF/CIF Q1818001H, and registered office at C/ Real de la Alhambra, s/n – 18009 – GRANADA – GRANADA. Email:

In the event that you feel your rights have been violated with regard to the protection of your personal data, especially when you have not obtained satisfaction in the exercise of your rights, you can file a claim with the competent Data Protection Control Authority, the Council for Transparency and Data Protection of Andalusia, through its website

In compliance with the provisions of article 21 of Law 34/2002 on services of the information society and electronic commerce, if you do not wish to receive more information about our services, you can unsubscribe at the following email address the entity, indicating in the subject “Do not send emails”.


The personal data that we process at ALHAMBRA AND GENERALIFE TRUST come directly from you:

The categories of data that are processed are:

– Identification data.

Specially protected data is processed:

Related to health if you have made a ticket type reservation in the category “Persons with disabilities equal to or greater than 33%.”