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Privacy policy

PROTECTION OF PERSONAL DATA

In order to protect all users of our website, we highlight this Data Protection Policy, committing ourselves to guarantee the legal requirements stipulated in the legislation and regulations that are applicable to this matter.

Thus, in compliance with Organic Law 15/1999, about Protection of Personal Data, through this document, the Board of La Alhambra and Generalife, reports:

I. OWNERSHIP OF THE FILES

The Board of La Alhambra and Generalife, with address C / Real de la Alhambra s / n 18009 Granada, are owners of files that have personal data obtained from this webpage.

II. COLLECTION AND TREATMENT

Personal data collected from forms of this website are incorporated into automated files owned by the Patronato de la Alhambra and Generalife complying with the requirements of the current legislation applicable on thin matter. The existence and characteristics of these files have been duly communicated to the Spanish Data Protection Agency, by means of their registration in the General Data Protection Registry.

The owner of the data guarantees and responds in any case of certainty, veracity, accuracy, validity and authenticity of the personal data supplied through forms, committing itself to notify any updates to the Patronato de la Alhambra and Generalife to maintain the quality of this data.

The reservation system established in each one of the channels has the purpose of buying tickets of the Patronato de la Alhambra y Generalife.

A. Treatment Managers

In cases where it is deemed appropriate and always serving its purposes, the Board of the Alhambra and Generalife may contract with any legal person to deal with personal data alone or jointly with others on behalf of the Patronato de la Alhambra y el Generalife. In such a case, the use and confidentiality of personal data will be contractually regulated with these entities, in accordance to the provisions of this Policy and applicable law.

B. Consent

The sending of personal data through the forms means that the data owner expressly and unequivocally expresses their consent for the personal data supplied to be incorporated into the automated files, being processed by the Patronato de la Alhambra and Generalife in accordance with this Privacy Policy.

III. SECURITY MEASURES

The Patronato de la Alhambra y el Generalife have adopted security protection measures of personal data legally required, and have installed all means and technical measures to prevent loss, misuse, alteration, unauthorized access and theft of them.

IV. RIGHTS OF ACCESS, RECTIFICATION, CANCELLATION AND OPPOSITION

The owner of the data may contact the Patronato de la Alhambra y el Generalife as a liable person for the files, in order to exercise any rights of access, cancellation, rectification and opposition to the data incorporated in the treatment. These rights can only be exercised by the interested party, or their legal representative, after accreditation of their identity.

A. The right of access to exercise on an annual basis, unless there is a legitimate interest. When exercising the right of access, the interested party may opt for the following systems of consultation of the file:
*Written communication form addressed to the Patronato de la Alhambra y el Generalife c / Real de la Alhambra s / n, 18009 Granada.

The Patronato de la Alhambra y Generalife will proceed to notify its decision within one month. If yes, the customer may access the said information within 10 days after its notification.

B. Rectification and cancellation rights can be exercised, according to the following provisions, provided that the client considers that the data collected in our files is inaccurate, incomplete, inadequate or excessive. If yes, you may exercise them through any of the means previously provided.

The Board of Trustees of the Alhambra and Generalife will proceed to rectification or cancellation within 10 days following the receipt of the request.

V. CHANGE OF REGULATIONS

The Patronato de la Alhambra y Generalife reserves the right to modify the current policy in order to adapt it to legislative or jurisprudential developments as well as those that could be derived from existing codes in this matter or for corporate purposes.

Such changes shall be communicated in advance on our website as it may be necessary ,notwithstanding the above.